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Long Term Care Quality Reporting System


The Department of Aging and Disability Services (DADS) offers the information in this website to help you evaluate the quality of long term care services. You can use QRS to obtain specific information about a particular long term care provider or to compare providers in a particular area. QRS provides information that can help you identify providers that may meet your family member's needs, but it is not meant to serve as the only basis for choosing a particular provider.

After using QRS to identify providers that look promising, do your own first-hand inspections and evaluations. Discuss your alternatives with a doctor or other treatment professional who knows your needs and those of your family and who is also familiar with the providers of services. The information that QRS provides is not a substitute for visiting with prospective providers, talking with their staff and visiting with their clients in order to help you make an informed choice.

Caution: This web site does not reflect recommendations of any specific provider by DADS. It is simply a tool that you can use to help you make a selection. Because QRS shows information from a limited time period and is updated only once each month, it may not include some important events that are either older or more recent. QRS rating systems are developed in collaboration with long term service providers and advocates and may include some self-declared and unverified information.

To obtain the most recent information about a provider, contact DADS Consumer Information Hotline at 1-800-458-9858, or click this link for additional information: DADS Consumer Information . For general inquiries, send an email to

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Additional Resources

The range of services that are available to Texans in need of long term services and supports includes home and community-based services programs that promote individual independence as well as services in residential and institutional facilities. The Your Texas Benefits website can help you to self-screen for potential eligibility for programs that provide long term services and supports. In addition, you can use the Texas 2-1-1 website to find assistance for health and human services in your community or throughout the state.

Read here how QRS evaluates providers.

Last Update 05/24/2017